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AltaClaro is committed to protecting your privacy. This statement applies to data collection and usage policies on all AltaClaro-owned sites and services, unless otherwise noted. AltaClaro will take all reasonable steps to ensure your privacy. We are committed to developing long-lasting client relationships built on technical excellence, reliability, and trust and will never violate that trust.

Information Collection

AltaClaro logs the pages our visitors go to, including time spent within our web sites, in order to gauge popularity and determine what sites and services need improvement.

In addition to information that is submitted from our visitors when contacting AltaClaro or placing an order, we also collect certain information about your computer and network systems. Information collected includes, but is not limited to: visitor IP address, operating system software, browser software and version, visit date and times, referring web site URLs, and search engine terms used to find our site.

Information Use

AltaClaro collects your personal information in order to operate and deliver services requested by our customers. We also use your personal information to inform you of the availability of other related services and other information.
AltaClaro does not sell your personal information. However, we may contact you on behalf of certain of our business collaborators about particular offerings that may be of interest to you. In any such case, your personal information will never be given to a third party.
AltaClaro also may share your personal information with contractors we have hired (or will hire) to provide services to us or on our behalf. These contractors are (or will be) contractually bound to use such personal information we share with them only to perform the services for which we contracted (or will contract) with them.
AltaClaro may disclose your personal information:  (i) if you direct us to do so, (ii) if required by law, and/or (iii) in some other circumstances, including, but not limited to, for the purpose of protecting from fraud, protecting the rights and/or property of AltaClaro, or protecting the rights, property, and/or information of our customers).

Your Username and Password

Upon launch of our web-based customer portal, you will be responsible for the safety of your AltaClaro username and password. If you choose to disclose this information to third parties, you are responsible for all actions taken with your account. If your password has been compromised, you must contact us immediately!

Use of Cookies

AltaClaro uses cookies to help improve our website and web hosting services, and to improve our visitors’ overall user experience.

In the future, third party vendors, including Google, may show AltaClaro ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to AltaClaro’ website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page and/or the Network Advertising Initiative opt out page.

Links to External Web Sites

This site contains many links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy policies employed by other sites. Please review their respective policies before submitting your personal information.


AltaClaro reserves the right to modify or supplement this Privacy Policy at any time. You indicate your acceptance of the Policy as revised by continuing to use AltaClaro services and/or this website after the Policy has changed. Please check this Privacy Policy periodically to inform yourself of any changes.