In her latest article for The American Lawyer, AltaClaro Chief Learning Officer Patricia A. Libby tackles a question the legal industry can no longer avoid: why do AI blunders keep happening at top law firms, even when policies and training are already in place?
Drawing on a recent high-profile incident — where lawyers reportedly misrepresented what real cases said — Patricia argues that these failures aren't technology failures. They're judgment failures: the inability to read critically, verify skeptically, and question whether an AI-generated source actually says what it claims to say.
Most law firm AI training is still passive — lunch-and-learns, PDFs, CLE webinars, and compliance quizzes. These build awareness, but they don't build skill. And awareness alone won't help a lawyer catch a polished-but-wrong AI output under real deadline pressure.
The solution: Experiential, scenario-based training rooted in deliberate practice. Lawyers — and especially the partners and managers who supervise them — need to be put into realistic situations, make actual judgment calls, sit with the discomfort of uncertainty, and receive structured feedback. That's how professional judgment is built, and that's the gap effective training is designed to close.
If you're looking for an AI training solution that meets these criteria, you can learn more about AltaClaro's Gen AI courses here.