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How To Build an Effective Diversity & Inclusion Program

Jay Benegal (Senior VP Commercial Banker, Citizens Financial Group) explains how the shortcomings of many larger financial institutions' diversity and inclusion initiatives (often they are traceable to a failure to process feedback) were considered in the conception, construction and implementation of Citizens' fast-growing program. Jay addresses the challenges of generating engagement across locations in a geographically diverse institution and speaks to the roles he has taken on to lead the effort.

DISCLAIMER: Because of the generality of this material, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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